Independent Travel Assistance – Reservations
Reservations provides independent assistance for travelers who need guidance regarding the cancellation of an existing flight reservation.
Our service can help travelers understand general cancellation procedures, review available reservation information, and identify the information that may be required when requesting a cancellation.
Depending on the airline, fare type, ticket conditions, and applicable rules, a cancelled reservation may be eligible for a refund, travel credit, voucher, or other applicable option. Eligibility varies by booking.
Reservations is an independent travel assistance business and is not an airline or an official customer service channel for any airline. We are not affiliated with, endorsed by, or an authorized representative of any airline unless expressly stated otherwise.
Cancellation fees, refund amounts, travel credits, deadlines, and other conditions are determined by the applicable airline or travel provider.
Get general guidance regarding the information and steps that may be required to request cancellation of an existing flight reservation.
Cancellation Assistance
Receive guidance on understanding general refund conditions, fare restrictions, and potential refund eligibility associated with a reservation.
Refund Guidance
Get assistance understanding whether an applicable airline may offer a travel credit or other alternative following cancellation.
Travel Credit Guidance
Submitting this form is an enquiry and does not automatically cancel an airline reservation.
A cancellation request must be processed according to the applicable airline or travel provider's procedures and ticket conditions.
Refund eligibility, cancellation fees, travel credits, vouchers, and other outcomes depend on the applicable fare rules and airline policy.
Some fares may be non-refundable or subject to restrictions. Any applicable refund or credit amount may also depend on the timing of the cancellation.
Customers should review the applicable cancellation terms and any revised information before completing a cancellation request.